5 Ways TileHaus is helping our customer choose beautiful tiles!
There are an infinite number of tiles to look at in finishes from Gloss to polished, matt to natural, antislip to aged and honed and then there is the tile material, is it best to opt for ceramic or porcelain. Where do you begin?
Great customers service can be hard to find. That’s why incredible service is the cornerstone of our business in more ways than one!
1. Avoid analysis paralysis
Walking into a tile showroom can be very daunting and it can also take up lots of time. Wandering around aimlessly trying to find something that might work, only to find that it’s not quite what you are looking for is all too common.
That’s why our easy to navigate website allows you to search by colour, size, material and pattern from the comfort of your couch and at your convenience. Not only that, with lots of blogs and information to help with what’s trending to ideas on colours TileHaus has made it so much easier to choose.
2. Free Design Assistance
Forget wandering aimlessly around a tile store looking for help, when you browse at TileHaus all the support you need is a click away either through live chat, email or on the phone. Because we offer great customer service, we have no shortage of clients who have happily allowed us to photograph their finished installations that we can share with you! That means you can see beautifully photographed, real projects featuring TileHaus tiles!
3. Try before you buy
We always recommend you order samples before committing to your purchase and we also know that once ordered you want to see your samples quickly – that’s why over 95% of our samples are dispatched within 48 hours of receiving your request.
Some clients find the perfect tile first time from their free samples and order their tiles without needing to visit us or seeing a large sample!
Because we know our ranges inside out when you order your samples, we’d love to hear a little more about your project. That way we may know of something else that might work for your project and you might fall in love with.
Sometimes you do just want to see a larger sample before committing to your tile purchase so we can happily dispatch a larger tile – you simply pay for tile, postage and packing and we will deliver to your door. It’s always worth asking us!
4. Get design inspiration from new trends.
Because we know that Tile Showrooms can be quite overwhelming and sometimes cluttered, when we display our tiles either at our showroom or at any events, we do it a little differently. Our tiles are free floating on white walls and displayed to stunning effect and our larger format tiles displayed so you can view them horizontally or vertically. Because of the clever way we display them they can be easily removed so we can work with clients to put mood boards together in our showroom.
5. We also capture the latest trends in stunning photos that we regularly update on our website, making it really easy to find inspiration and in our quarterly interactive newsletters free to download from our website!
Whether you are refurbishing an outdated bathroom or transforming your entire ground floor browse the TileHaus site full of delicious ideas and get in touch with us – chat, email or phone, we’d love to hear from you!